Registration help & support

Notice | High demand for registration appointments in Dublin

Demand for appointments is currently very high. If you can't book one straightaway, keep trying. We add new appointments every weekday at 10am and 2:30pm.

Read top appointment questions below (30 November 2017)

Registration web appointments system is operational

Book a registration appointment online now (for Dublin only).

Find out how to register or renew if you live in Dublin or outside Dublin.

Top questions

Do I need to apply for the new Irish Residence Permit (IRP)?

Do not apply for the new Irish Residence Permit (IRP) if you currently hold a valid GNIB card.

Wait until your GNIB card expires (or is lost or stolen) and then apply as normal.

Updated 11 December 2017

I cannot find an appointment in December. What do I do?

Demand is very high at this time of year and many appointments have already been taken.

However, we add new appointments for December every weekday at 2:30pm. Keep checking the appointment system at 2:30pm everyday until you find one.

We are also adding extra appointments for some weekday evenings to help. If you don't find one straightaway, keep trying. You should get one within a few days.

If you can wait until January or February, we add new appointments for dates 9 weeks into the future every weekday at 10am. Keep checking the appointment system at 10am everyday until you find one.

Always cancel your appointment if you cannot attend. If you do not cancel, you are less likely to find an appointment when you need one.

Currently 10% of attendees are 'no-show'. This makes it harder for people to find appointments.

Updated 30 November 2017

Why do I get the error 'The appointment you selected is no longer available. Please try again'?

This is due to very high demand for appointments at this time of year. If this happens, search for a different appointment date/time and try again.

You do not need to cancel the original booking.

Updated 30 November 2017

Why does the smartphone app I am using not match the Registration web appointment system?

The Registration web appointment system has the most up-to-date information about appointments.

Some independent (third party) apps re-use information from our appointment system.

We are not involved with these apps in any way and so cannot answer any questions about how they re-use information.

Updated 27 October 2017

Contacts for help

See all registration contact details, including maps to registration offices and opening hours.

Contact us with a question about your appointment or registration:

Emails with the following information have priority. Other emails will take longer:

  • Full name
  • Irish Residence Permit (IRP) or GNIB card number, if available
  • Nationality
  • Date of birth


If you have questions, contact us.

Updated: 11 December 2017