Report an undelivered Irish Residence Permit (IRP)

Follow the steps below if you registered with immigration in Dublin, but have not yet received your Irish Residence Permit (IRP) by post.

IMPORTANT: Your Irish Residence Permit (IRP) may take more than 10 working days to arrive over the Christmas and New Year period (2017 to 2018) due to postal delays.

Report an undelivered IRP (Dublin only)

Contact us by email if more than 10 working days have passed since you registered at Burgh Quay Registration Office and you have not received your Irish Residence Permit (IRP) by post.

You should also contact us if you reported a lost or stolen IRP/GNIB card at the Burgh Quay Registration Office, but your replacement has not arrived.

We will investigate and (if necessary) prepare a replacement for you.

Contact

Email: burghquayregoffice@justice.ie with subject line: 'IRP card not received'

Emails with the following information have priority. Other emails will take longer:

  • Full name
  • Registration number, if available
  • Nationality
  • Date of birth

 

 

Contact & help

If you have questions, check the support centre for help.

Updated: 21 December 2017

Page history

21 December 2017

Text updated to reflect postal delays over Christmas and New Year period 2017 to 2018.

8 December 2017

Page published.