The Minister for Justice, Equality and Law Reform, Mr. Michael McDowell T.D., today officially opened the new Garda Information Services Centre in Castlebar, Co. Mayo. 

The Centre is a new civilian support initiative where Gardaí around the country at the scene of crime incidents phone reports through to the call centre located in Castlebar. This information is entered and quality assured by the staff onto the PULSE system.  The huge advantage this presents is that Gardaí no longer need to return to their stations to log incidents on PULSE freeing up valuable resources for frontline duties.  The centre is currently receiving about 2000 calls per week. 

The Minister said "This new centre will provide unprecedented support to An Garda Síochána in the service they provide to our citizens.  The GISC can contribute significant levels of support and free up more Gardaí for frontline, high visibility policing duties.  The GISC will employ over 160 staff when operational on a nationwide basis from this September.  I am pleased to note that the final recruitment phase is being carried out through a local recruitment drive and that there has been unprecedented interest locally in working with An Garda Síochána."

The Centre currently handles incident reporting for the Southern and South Eastern Regions, and the bulk of the Dublin Metropolitan Region.  It is due to cover the entire country by September with the remaining Dublin South Division coming on stream this week followed by the Northern Region & Western Region in the week beginning 24 July and the Eastern Region in the week beginning 11 September 2006.


10 July 2006